Everything you need to run your laundry business on LaundryCareer — setup, bookings, payments, payouts, and billing.
Getting started
How do I launch my booking page?
- Create your account and activate for $29.99/month.
- Set your services and prices under Services & Pricing.
- Connect payouts with Stripe (a few minutes, one time).
- Set your weekly hours and service ZIPs.
- Share your booking link — it’s live on your dashboard from the moment you activate.
What does my booking page look like to customers?
Exactly like the live demo: your business name, your services and prices, pickup scheduling, and secure card payment. Your customers never see LaundryCareer branding — the page is yours.
What do I need to start taking orders?
An active subscription, at least one service with a price, your service ZIPs set, and Stripe payouts connected. The dashboard checklist walks you through all four.
Services & pricing
How do I set my prices?
On your dashboard under Services & Pricing you control the full menu: per-pound, per-item, and flat-rate services, plus add-ons like express turnaround. Changes apply to new bookings immediately.
Is there a minimum order?
Yes — $15 per booking. It’s enforced automatically so tiny orders never slip through.
Can I pause bookings or limit how many I take?
Yes. Vacation mode pauses new bookings with one toggle, and you can cap max pickups per day so you never get overbooked. Both live on your dashboard.
Payments & payouts
How do customers pay me?
By card, at booking, through Stripe. The money lands in your Stripe account — LaundryCareer takes 0% commission.
What are the processing fees?
Stripe charges 2.9% + $0.30 per card transaction. That goes to Stripe, not to us — it’s the same fee every online business pays.
How do I get my money to my bank?
Connect your bank once through Stripe Connect (from the payouts card on your dashboard). After that, your earnings transfer to your bank on your payout schedule.
When do I get paid for an order?
When you mark an order returned, the earning is released to your payouts ledger. If the customer’s charge failed, no earning is created — you’re never paid out on money that didn’t arrive.
Managing orders
How do I track a pickup from start to finish?
Every order moves through clear statuses — new, picked up, in progress, ready, returned — which you advance from your dashboard. Customers can follow along too.
What’s photo proof?
You can attach photos at pickup and delivery. It protects you if a customer ever disputes an order’s condition.
How do reviews work?
After a completed order, both sides can leave a one-to-five-star review — one per order. Reviews appear on your booking page and build trust with new customers.
What if something goes wrong with an order?
Start with the customer directly — most issues resolve fastest that way. For anything you can’t resolve, our Trust & Safety process covers damage, loss, and disputes step by step.
Subscription & billing
How do I cancel?
From Pro Billing — one click, no call required. You keep access until the end of your paid period.
What happens if my card payment fails?
We’ll email you right away and retry. Your booking page pauses until billing is current, so customers never book a page you can’t fulfill — then everything resumes automatically once payment succeeds.
Can I get a refund?
Subscriptions aren’t prorated — when you cancel, you keep full access until the period you paid for ends. If you were charged by mistake, contact us and we’ll make it right.